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We look at things differently

We look at things differently

Service Standards

Service is at the centre of everything we do at CFC. But rather than simply tell you about the standards we set ourselves, below you’ll find our actual track record over the last month.

  • ENQUIRIES RESPONSE
    TIMES*

    MARCH 2017
  • POLICY ISSUE
    TIMES**

    MARCH 2017

*Calculated from the time full underwriting information is received on all new business enquiries to the point that a quotation or declinature is first issued (excluding weekends and bank holidays).

**Calculated from the time all subjectivities have been reviewed to the point full policy documentation is issued on new business (excluding weekends and bank holidays).