With over 15 years of experience providing insurance to a wide variety of businesses, we pride ourselves on our efficient and effective claims handling service. Our dedicated internal team is ready to respond 24 hours a day, 7 days a week, 365 days a year to claims around the world, and is supported by a global panel of experts that includes lawyers, forensic consultants, loss adjusters and crisis management specialists.
In order to provide rapid first line support to all our clients, we operate a 24/7 global incident response centre. Located in the UK, this contact centre is manned by multi-lingual, experienced call handlers who are available at all times to respond to live incidents or accept the reporting of active claims.
We have established an extensive partner network across the globe of highly specialised, vetted providers in a wide variety of areas. These partners allow us to provide highly localised support to our clients in over 60 countries around the world. Throughout the claims process, CFC maintains central oversight and management to ensure a consistent experience for all our customers.